peso99 Privacy Policy

01 Introduction

peso99 ("the Company," "we," "us," or "our") respects the privacy of all individuals who access or use the peso99 online gaming platform ("the Platform") available at https://peso99.cam. This Privacy Policy describes how we collect, use, disclose, store, and protect personal information obtained from players and visitors ("you" or "User") in accordance with applicable Philippine data protection laws.

By accessing the peso99 Platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

peso99 is committed to compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC) of the Philippines. We implement appropriate technical, organizational, and physical security measures to protect personal data against unauthorized access, unlawful processing, accidental loss, destruction, or damage.

02 Information We Collect

peso99 collects and processes several categories of personal information in order to provide gaming services, comply with regulatory obligations, prevent fraud, and improve user experience. The types of data collected include:

2.1 Registration & Account Information

When you register for a peso99 account, we collect the following information:

• Full legal name (as it appears on your Philippine government-issued ID)
• Date of birth (to verify you meet the 21+ age requirement)
• Nationality and country of residence
• Philippine mobile telephone number
• Email address
• Username and encrypted password
• Preferred language and currency (PHP)

2.2 Identity Verification (KYC) Documents

To comply with Philippine Anti-Money Laundering Act (AMLA) requirements and PAGCOR regulations, peso99 requires verification of your identity before processing withdrawals. Documents collected may include:

• Government-issued photo identification (PhilSys National ID, UMID, Philippine Passport, Driver's License)
• Proof of address (utility bill, bank statement, or government correspondence not older than three months)
• Selfie photograph holding your ID (for biometric verification purposes)
• Source of funds documentation (for high-value transactions exceeding ₱50,000 per month)

2.3 Financial & Transaction Data

peso99 processes financial information necessary to facilitate deposits, withdrawals, and gaming transactions, including:

• Payment method details (GCash mobile number, Maya account, bank account name and number)
• Transaction history (deposits, withdrawals, wagers, wins, and losses)
• Bonus and promotional redemption records
• Wallet balance and transaction timestamps

2.4 Gaming Activity & Behavioral Data

To operate gaming services, detect fraud, and personalize user experience, peso99 collects data related to your use of the Platform:

• Games played, bet amounts, win/loss records, and game session duration
• Login and logout timestamps
• Platform navigation patterns and feature usage statistics
• Responsible gaming tool usage (deposit limits, self-exclusion requests, reality check settings)
• Customer support interactions and correspondence

2.5 Technical & Device Information

peso99 automatically collects certain technical data when you access the Platform:

• IP address and approximate geolocation (to verify you are accessing from a jurisdiction where online gaming is legal)
• Device type, operating system, and browser version
• Screen resolution and device identifiers (for security and fraud prevention)
• Referral source (how you arrived at the peso99 Platform)
• Cookies and similar tracking technologies (detailed in Section 7)

03 How We Use Your Data

peso99 processes personal data for the following purposes, all of which are necessary for the operation of a lawful, secure, and compliant online gaming platform:

3.1 Account Management & Service Delivery

• Creating, maintaining, and authenticating your peso99 account
• Processing deposits, withdrawals, and in-game transactions
• Providing access to gaming products including slots, live casino, bingo, sports betting, and bingo fishing
• Managing bonuses, promotions, and loyalty rewards
• Providing customer support and responding to inquiries

3.2 Regulatory Compliance & Legal Obligations

• Verifying your identity and age (21+ requirement under PAGCOR regulations)
• Complying with Philippine Anti-Money Laundering Act (AMLA) reporting and record-keeping obligations
• Meeting PAGCOR licensing conditions and audit requirements
• Responding to lawful requests from Philippine law enforcement, courts, and regulatory authorities
• Maintaining records for tax reporting and dispute resolution purposes

3.3 Fraud Prevention & Platform Security

• Detecting and preventing fraudulent transactions, bonus abuse, and money laundering
• Identifying duplicate accounts, collusion, and terms-of-service violations
• Protecting the Platform from unauthorized access, cyberattacks, and data breaches
• Monitoring gaming patterns to detect problem gambling behavior and enforce responsible gaming measures

3.4 Service Improvement & Personalization

• Analyzing user behavior to improve Platform functionality and user experience
• Developing new gaming products and features tailored to Filipino players
• Personalizing game recommendations and promotional offers based on your preferences
• Conducting market research and statistical analysis

3.5 Marketing Communications (With Consent)

Where you have provided consent, peso99 may use your email address or m obile number to send promotional communications, including information about new games, exclusive bonuses, tournaments, and special events available on the peso99 Platform. You may opt out of marketing communications at any time by updating your communication preferences in your account settings or by following the unsubscribe instructions in any marketing email we send.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012, peso99 processes personal data on one or more of the following legal bases:

• Contractual Necessity: Processing is required to perform the contract between you and peso99 — specifically, to operate your gaming account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is necessary for compliance with PAGCOR licensing conditions, AMLA reporting obligations, and other applicable Philippine laws and regulations.
• Legitimate Interests: Processing is necessary for peso99's legitimate business interests, including fraud prevention, platform security, service improvement, and responsible gaming enforcement, where these interests are not overridden by your privacy rights.
• Consent: For processing activities not covered by the above bases — such as marketing communications and certain cookie uses — peso99 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing & Disclosure

peso99 does not sell your personal data to third parties. We may, however, share your information with the following categories of recipients under strictly controlled conditions:

5.1 Service Providers & Processors

peso99 engages third-party service providers to assist in delivering and operating the Platform. These providers process personal data solely on our instructions and are contractually bound to maintain confidentiality and implement appropriate security measures. Categories include:

• Payment processing partners (GCash, Maya, BPI, BDO, Metrobank, and other channels)
• KYC and identity verification service providers
• Cloud hosting and infrastructure providers
• Fraud detection and cybersecurity service providers
• Customer support platform operators
• Game content providers and live-dealer studio operators

5.2 Regulatory Authorities

peso99 is required to disclose certain player data to PAGCOR and other Philippine government agencies in connection with our gaming license obligations. We also comply with lawful orders, subpoenas, and requests from the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission (NPC), and law enforcement authorities.

5.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all of peso99's assets, personal data held by the Company may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms before your data is subject to a materially different privacy policy.

06 Data Security Measures

peso99 implements a comprehensive information security program designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

6.1 Technical Safeguards

• 256-bit SSL/TLS encryption for all data transmitted between your browser or app and peso99 servers
• AES-256 encryption for sensitive personal data stored in our databases
• Multi-factor authentication (MFA) options available for player accounts
• Real-time intrusion detection and prevention systems (IDS/IPS)
• Regular penetration testing and vulnerability assessments conducted by independent security firms
• PCI-DSS compliant handling of payment card data through certified third-party processors

6.2 Organizational Safeguards

• Role-based access controls limiting personal data access to personnel with a legitimate business need
• Mandatory privacy and security training for all peso99 staff who handle personal data
• Documented data processing procedures and internal privacy policies
• Non-disclosure agreements with all employees, contractors, and third-party service providers
• Designated Data Protection Officer (DPO) registered with the National Privacy Commission

6.3 Incident Response

In the event of a personal data breach that poses a real risk to your rights and freedoms, peso99 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and affected individuals will be notified without undue delay as required under NPC Circular 16-03.

07 Cookies & Tracking Technologies

The peso99 Platform uses cookies and similar tracking technologies to enhance functionality, analyze usage, and support security operations. A cookie is a small text file stored on your device by your browser when you visit a website.

7.1 Types of Cookies Used

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without preventing you from using the Platform.
• Functional Cookies: Remember your preferences such as language settings, game lobby layout, and responsible gaming tool configurations.
• Analytics Cookies: Collect anonymized data about how players use the Platform to help us improve features and fix bugs. These do not identify you personally.
• Security Cookies: Used to detect fraud, multiple account creation, and suspicious login patterns.

7.2 Managing Cookies

You may control or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use the peso99 Platform. You can manage non-essential cookie preferences through the cookie settings panel accessible in the Platform footer.

08 Data Retention

peso99 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, taking into account applicable legal, regulatory, and operational requirements. Our standard retention periods are as follows:

• Active Account Data: Retained for the duration of your account's active status plus five (5) years following account closure, in compliance with AMLA and PAGCOR record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine anti-money laundering legislation.
• KYC Documents: Retained for five (5) years following the termination of the business relationship, or longer if required by a competent Philippine authority.
• Customer Support Records: Retained for two (2) years from the date of the most recent interaction.
• Marketing Preference Records: Retained until you withdraw consent or close your account, plus one (1) year for audit purposes.
• Technical & Log Data: Retained for twelve (12) months from the date of collection.

When personal data is no longer required and no legal obligation to retain it exists, peso99 will securely delete or anonymize it using methods appropriate to the sensitivity and format of the data.

09 Your Privacy Rights

Under the Data Privacy Act of 2012, Filipino data subjects enjoy the following rights with respect to their personal information held by peso99:

• Right to be Informed: You have the right to know how your personal data is being collected, processed, and used. This Privacy Policy fulfils that obligation.
• Right of Access: You may request a copy of the personal data peso99 holds about you, along with information about how it is being processed.
• Right to Rectification: You may request the correction of inaccurate, incomplete, or outdated personal information in your peso99 account at any time.
• Right to Erasure (Right to be Forgotten): Subject to legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, without needing to provide justification.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
• Right to Withdraw Consent: Where peso99's processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact peso99's Data Protection Officer using the contact details set out in Section 13 below. We will respond to all verifiable requests within fifteen (15) business days, as required under NPC regulations.

10 International Data Transfers

peso99 primarily stores and processes personal data on servers located within the Republic of the Philippines. However, certain service providers — including game content providers, cybersecurity vendors, and cloud infrastructure partners — may process data in jurisdictions outside of the Philippines.

Where personal data is transferred internationally, peso99 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses ensuring the recipient applies data protection standards equivalent to those required under Philippine law
• Verification that recipient jurisdictions have been assessed by the NPC as providing adequate data protection
• Data processing agreements requiring service providers to implement technical and organizational security measures

11 Minors & Age Restriction

The peso99 Platform is strictly intended for individuals aged 21 years and older in accordance with PAGCOR regulations governing online gaming in the Philippines. peso99 does not knowingly collect, process, or retain personal data from individuals under the age of 21.

If you are a parent or guardian and believe your child has provided personal information to peso99 in violation of these age restrictions, please contact us immediately at the details provided in Section 13. Upon verification, we will promptly delete the relevant account and all associated personal data.

12 Updates to This Privacy Policy

peso99 reserves the right to update or amend this Privacy Policy at any time. All changes will be published on this page with a revised effective date. For material changes that significantly affect how we process your personal data, peso99 will provide advance notice through one or more of the following channels:

• An email notification to your registered peso99 email address
• A prominent banner or notice displayed on the Platform at login
• An in-account notification upon your next active session

Your continued use of the peso99 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with any updates, you may close your account and request deletion of your personal data by contacting our Data Protection Officer.

13 Contact & Data Protection Officer

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by peso99, please contact our designated Data Protection Officer (DPO) through the following channels:

peso99 will acknowledge all data privacy requests within three (3) business days and provide a full response within fifteen (15) business days. For complex requests, the response period may be extended to thirty (30) business days with prior notification to you.